While studyin some featurelists of various issue tracking systems like RT, an idea of a few missing gmail functions came into my mind, that could turn gmail into a full-fledged, simple, high performance, webbased issue/bug tracking system!

Here they are:

primary missing features:

• multiuser login
• multiuser browsing
• automated numbering of new incoming mails (ticket #)
• owners (ability to “take” issues/requests)
• prioritize issues/requests

secondary missing features:

• history of all activities
• comments
• statistics about: user, labels, timelines, searches

All other needed features are already there! Even an integrated chat/videochat!

I’m sure, developing all these requirements and implementation of the whole story as a new Labs product would take only a few weeks, providing a good developing team. I’m anxious for reading news about the new “Google issue tracker” :)
What do you think? Email me when similar gmail based product is ready for some beta tests…